Your AI sales assistant, always ready.
Chatbot
Chatbots can recommend products, send coupons, collect data, and hand conversations to a live agent. Improve team productivity and reserve time for higher-value sales.
Turn traffic into sales, faster.
From traffic to purchase. Automatically.
From tracking and segmentation to engagement and shopping, every conversation can produce measurable results. Improve team productivity, accelerate revenue, and keep opportunities from slipping away.
Turn interest into action
Every message and interaction can move a sale forward. Chatbots tag sources automatically and deliver the right product or coupon; comments become conversations instantly, without interrupting engagement. Automation keeps running in the background, guiding customers toward purchase and retention.
Event-driven, always moving
When customers trigger an event, such as joining for the first time or becoming inactive, the system automatically sends a targeted message or coupon. Automation keeps conversions and re-engagement moving in the background while reducing manual work.
Shorten the path to purchase
Agents can send shopping links directly in a conversation, taking customers to a product or checkout page in one click. Shorter decisions improve team productivity and help close sales faster.
Improve efficiency and conversion through automation
Identify opportunities from the first conversation. Built-in tools let teams focus on closing sales, grow revenue consistently, and bring customers back.
Segmented broadcasts
Segment by tags and behavior so messages reach people most likely to act, without diluting CTR.
Journey automation
Automatically send messages or coupons for first-time joins, inactivity, and re-engagement events, around the clock.
Tracked links
Add UTM data and tags to every click so source and intent remain measurable and useful for optimization.
Shopping links
Show several product cards at once in a carousel or text message, with buttons that lead directly to product pages for faster comparison and checkout.
Product catalog
Manage products and specifications in one place so chatbots can surface accurate information and purchase links instantly.
Automated post replies
Use comments on selected Facebook or Instagram posts to trigger replies and guide people into direct messages or coupon interactions.
Coupons
See the complete journey from delivery and opening to redemption and verification, with clearly measurable campaign performance.
Rich message formats
Use carousels, image carousels, and image maps to create campaign entry points and shopping experiences that keep brand content visible and engaging.
And more
Omnichannel integration
Manage LINE, Messenger, Instagram, and website messages together for a consistent experience without gaps.
AI assistant
Generate replies and product recommendations automatically so agents can spend more time closing sales.
Unified analytics
Review reach, conversion, and retention data in real time to make better optimization decisions faster.
LINE rich menu
Keep a high-visibility entry point at the bottom of the chat, with multiple pages and button actions that reduce friction and make shopping more engaging.
Conversation roles
Switch brand roles by context, such as campaign editor or salesperson, while keeping interactions consistent and efficient.
Tasks
Add work to a task list and automate progress reminders so sales teams stay organized.
Webhook
Sync information such as orders or property listings through APIs so chatbots can give smarter answers.
Data security
Manage customer data confidently throughout marketing and sales with processes aligned to ISO 27001.
Connect reach, conversion, and retention
Track, validate, and optimize the complete journey from reach to conversion and retention, so every conversation contributes to revenue growth.
Campaign shopping
Use one shopping card to present multiple products and CTAs. Connect it to the product catalog to prevent outdated or incorrect information, then hand the conversation to a sales agent in one click to improve conversion.
Engagement level
Automatically group people by interaction frequency: stranger, regular, returning customer, or enthusiastic fan. See who needs nurturing and who deserves deeper engagement.
Tracked links
Add UTM data and tags to every click, creating measurable evidence for segmentation and optimization.
Auto dialer
Call prospects and lists automatically to reduce input time and improve agent outreach efficiency.
Automated post replies
Automatically reply or send a direct message when someone comments on a selected post, guiding the interaction into a shopping or coupon journey.
Journey automation
Automatically send segmented messages based on conditions or events, such as a first-time join or a period of inactivity.
Less guesswork, more evidence. Less manual work, more automation.
Make your customer service shine
Everything you need is at your fingertips. The best way to understand FIRST LINE is to experience the product yourself. Contact us now for a free trial.
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