AI Chatbot

Answer questions, accelerate sales, develop opportunities—your indispensable assistant.

An intuitive yet powerful no-code platform for building dedicated business chatbots quickly and easily.

crm-system

Build Your Brand’s Exclusive Chatbot

A Powerful Chatbot Design Platform!

Easy-to-Use Interface

Easy-to-Use Interface

An intuitive visual operation interface means you need no coding skills. Instantly build support, marketing, and other scenarios, design diverse workflows, and quickly meet any need.

FIRST LINE Chatbot Design Interface
Over 40 Chatbot Features

Over 40 Chatbot Features

A rich variety of chatbot functions—over 40 features including triggers, actions, and conditions. Use carousel, image carousel, image maps, and more to easily create diverse interaction scripts.

trust reply
Omnichannel Management & Traffic Routing

Omnichannel Management & Traffic Routing

Easily apply the same chatbot workflow to over 10 different channels—including LINE, Facebook, Instagram, and more—for unified cross-platform management. No matter where your business is, chatbots provide efficient management.

Boost Engagement & Conversion

Boost Engagement & Conversion

Leverage chatbots for creative interactions—from tagging and segmentation to sending coupons. These functions not only enhance customer engagement but also help you target the right audience to achieve your marketing goals.

check icon
API and Webhook
check icon
24/7 Support
check icon
Custom Answers and Full Control
check icon
Any Language, Any Time, Anywhere

Quickly Build Your Chatbot!

Building a chatbot has never been easier. Quickly set up dialogue flows for any scenario with a visual, intuitive interface. For example, automatically send store locations, business hours, or offers, or segment customers for targeted broadcasting—enabling smarter engagement.

Even more possibilities:
🚀Marketing Rocket🦸‍♂️Service Superhero📣Auto Notifier🧠Product ExpertCompliance Advisor🏆Top Salesperson📊Performance Tracker🎙️Brand Spokesperson🛠️Solution Specialist🧳Travel Service Captain

Product Highlights

  • 24/7 Service
  • 80% Answer Accuracy
  • Omnichannel Support
  • 50% Fewer Repeated Questions
  • Advanced LLM Model
  • Instant Internal Document Search
  • Brand-Consistent Responses
  • 24/7 Service
  • 80% Answer Accuracy
  • Omnichannel Support
  • 50% Fewer Repeated Questions
  • Advanced LLM Model
  • Instant Internal Document Search
  • Brand-Consistent Responses
Chatbot auto-reply messages

Automatically Reply to Every Message

Zero-delay, always-on interaction!

AI chatbots instantly respond to messages, emojis, and tags, letting you interact with customers faster and create a seamless brand experience. Never miss a business opportunity—turn every conversation into a conversion.

Supports multi-channel integration with a clean and intuitive backend. Provides flexible, powerful chatbot workflow configurations—mix and match for tailored conversation experiences. Combined with large language model AI, enables smarter, more natural customer interactions. Even non-technical users can get started easily, with 24/7 service. Highly scalable, low-maintenance—perfect for small and medium teams.

Boost Productivity and Unlock Your Full Potential.

Let the Most Advanced AI Assist You—and Create More Results.

quick answer

Fast and Accurate

Integrated with the latest LLM models, handling various questions more efficiently and accurately with real-time answers. Save labor and time while increasing efficiency and customer satisfaction.

quick answer
trust reply

Safe & Trustworthy Answers

Built-in multi-level protection ensures answers are based only on your provided knowledge base and product catalogs. Replies are generated from reliable sources for accuracy and trustworthiness.

trust reply
handoff

Seamless Human Handoff

For complex questions, set triggers or conditions (e.g., specific keywords) to automatically transfer users to a live agent for the best service experience.

workflow

Integrate All Flows and Journeys

Easily connect with other bots, triggers, conditions, and rules to build powerful no-code automation for customers and teams—all in one place for simple management and configuration.

Perfect for Every Industry.

Seamlessly integrate chatbots into your workflow as the first bridge for customer communications. Not only does it increase operational efficiency, but it also ensures a smoother customer experience.

oep logo

Retail

Provide 24/7 customer service—answering FAQs, processing order inquiries and returns. Recommend products based on customer preferences and purchase history to increase sales and help improve products and services.

lianan logo

Healthcare

Chatbots can support patients, answer health questions, and integrate with third-party systems to schedule appointments—reducing the burden on medical staff.

chailease logo

Finance & Insurance

Chatbots can integrate with APIs to help users check account information, provide real-time and precise customer service, enhance security with identity verification, and improve service efficiency and transaction security.

eztravel logo

Travel & Tourism

Chatbots offer travel advice, recommend attractions, and answer travel itinerary questions, helping users plan and adjust trips faster—enhancing travel experience and engagement.

amnesty logo

Non-Profit Organizations

Chatbots can communicate with the public, respond to donation, volunteer, and beneficiary inquiries 24/7, and collect feedback, push campaigns, and strengthen community engagement and social impact.

dunqian logo

Hospitality

Chatbots handle reservations, order changes, provide check-in info and reminders, and help guests complete the stay process. 24/7 customer support reduces front desk workload and increases occupancy and satisfaction.

Combine with Live Chat to Create a Smarter, More Personalized AI Experience.

Conversation Flow
Conversation Flow

Quickly guide customers through scenarios using a no-code interface based on conversation context.

Knowledge Base Integration
Knowledge Base Integration

Integrate knowledge base articles to directly search and reply to customers with article content.

Carousel Messages
Carousel Messages

Send multiple cards in a horizontally scrollable carousel within a single chat window.

Domain Restriction
Domain Restriction

Configure a trusted domain list for FIRST LINE—live chat will only appear on these domains.

Social Media Integration
Social Media Integration

Supports not only FIRST LINE live chat but also platforms like LINE, Facebook Messenger, Telegram, and more.

Quick Reply Options
Quick Reply Options

Send up to 13 quick buttons at once; they disappear after being clicked or after any reply, guiding conversations efficiently.

Make your customer service shine

Everything you need is at your fingertips. The best way to understand FIRST LINE is to experience the product yourself. Contact us now for a free trial.

Talk to Sales