Support, Marketing, and Sales from LINE Facebook Phone Instagram Live Chat Telegram WhatsApp
Seamless management of phone and social media channels. Streamline sales and customer service with AI-powered chatbots and automation, boosting efficiency and delivering exceptional customer experiences.
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How can we help you?
Top Companies Partner with Us.
We collaborate with companies across various industries in the Asia-Pacific region, working together to create better customer experiences. We also learn from these partnerships to discover the potential of each industry, allowing us to provide more useful features.
Customer Service System
All messages in one place, making customer management easier.
No more switching between platforms. All customer interactions are centralized here. Combine phone calls, web chat, and mainstream social media like LINE OA, Facebook Messenger, and Instagram in one place for all customer interactions.
The Most Capable and Flexible Employee
Propel your business strategy into the automation era.
Designed for real-time responses and 24/7 support. Let the chatbot become your all-around assistant, whether it’s answering common questions or engaging in goal-oriented marketing interactions, greatly improving work efficiency and simplifying your business processes.
Customer Relationship Management System
Targeted segmentation, knowing your customers better than they know themselves.
Deeply understand customer information and analyze this data to make smarter, automated, and precise decisions, providing the fastest and friendliest service and marketing to your customers.
Tickets, To-dos, and Events
Simplifying complexity, keeping things organized, bringing the team together.
To-do items are organized by category, priority, and date, keeping things in order, helping you track, support, and resolve service issues more easily across departments, fostering smoother communication and boosting team efficiency.
Knowledge Base
Instant solutions for complex problems, empowering the team.
Your team can develop its own knowledge base, gathering and accumulating collective knowledge, turning knowledge into power to respond to and support customer requests more efficiently.
More powerful features, designed to do more.
No matter if you are a small or medium business or a regular merchant, we can help you build a professional customer service center that makes your business stand out. We are always focused on developing new global-standard features, partnering with users to progress, and always keeping a people-first philosophy at heart. Most importantly, we guarantee that the majority of features are provided for free, with no additional cost to you.
Custom Fields
Product Catalog
Dashboards
Permission Groups
Event Replies
API and Webhooks
Everything you need is at your fingertips. The best way to understand FIRST LINE is to experience the product yourself. Contact us now for a free trial.
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